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YOUR 24 HOUR LOCAL LOCKSMITHS

Frequently Asked Questions

Jocks Locks 24 Hour Locksmiths get asked many questions. Below is a list of the most frequently asked questions but if you cannot see the answer to your question then please don't hesitate to call us on 0800 046 3662 or on our Priority Number : 0754 552 6140. Additionally you can contact us via our contact form.

Question Can you gain entry to my home without any damage to my doors or locks?
Answer Yes, about 96% of lock outs can be opened using non-destructive methods.
Question If you need to change or replace parts will you need to make another visit at a later date to do this?
Answer Jocks Locks carry a full range of locks so most jobs can be finished in the same visit.
Question If I'm locked out how long will it take for you to get to me?
Answer We do offer a fast service but this does depend on your location. As we are local to most areas in the Birmingham area we do aim to be with you within 30- 60 minutes.
Question My insurance company has requested that I upgrade my locks to a 5 lever Dead Lock. What does this mean?
Answer Yes this is common, most insurance companies will require a British Standard 5 lever Mortise on all external door- this is commonly known as a Chubb lock. Note: By not having this type of lock, your insurance may be invalid.
Question What types of payment do you accept?
Answer We accept cash, cheques (cheques must be accompanied with a guarantee card for the full amount) and also we accept online card payments (this can be made on site via Pay Pal via our computers or if you wish you can use yours).
Question Why should I choose your company?
Answer Jocks Locks is a local family run business. We provide a friendly and fast service and use the best available solutions for all your lock requirements and specific needs. We are also fully insured and CRB checked so you know you're in safe hands.
ALL TYPES OF LOCKS SUPPLIED AND FITTED
ESTATE AGENTS & LANDLORDS LOCKSMITH SERVICES
UPVC DOOR & WINDOW LOCKS
ALL COMMERCIAL WORK UNDERTAKEN
24 HOUR EMERGENCY LOCKSMITH SERVICE